Client Case Study
DURATION: 2018 – to current
SERVICES PROVIDED: STRATEGY, AUTOMATION, CONTENT & ONGOING SUPPORT
Master Bariatric Surgeon based in Mexico
Huddle Up started working with the Endobariatric team in 2019.
Dr Alvarez, the Founder and Master Bariatric Surgeon at Endobariatric, is adored by all of his patients, who travel to the hospital in Mexico to get life changing weight loss surgery.
The care patients receive from Dr Alvarez and his team at the first class Endohospital is second to none – and you would be hard pressed to find better medical care anywhere in the world.
Huddle Up works with Endobariatric’s Marketing Director, Alberto Flores, and three dedicated Patient Coordinators to implement streamlined communications for leads, prospects and patients, with a focus on enhancing the customer journey. This includes delivering ongoing education on weight loss surgery to support the decision-making process, through to post surgery patient nurture emails.
Our team provides ongoing support to implement their ideas for their CRM and automation system.
02 SUMMARY OF PROJECTS
STRATEGY WORKSHOPS & AUTOMATION
Endobariatric engaged in our Strategy Workshops to first brainstorm the needs of their ideal clients, then design a better workflow (or user experience) for their prospective and current patients.
What we love about the Endobariatric team is that they are content powerhouses. They continually create content that educates, engages and builds trust. Dr Alvarez has more than 500,000 followers on instagram and has produced thousands of videos on his youtube channel.
It is a delight to support such genius marketing by the Endobariatric marketing team, who generate incredible top of the funnel awareness. Our niche skills in CRM and automation systems take relationships even deeper.
As one of our retainer clients, we feel like part of the Endobariatric family. It is a privilege to be associated with such a premium brand that are focused on the betterment of humanity.
03 Client Feedback
ALBERTO FLORES, MARKETING DIRECTOR
The Huddle Up team have been EXTRAORDINARY for our business, the first meetings consisted of getting in the mindset of our customers and that has helped us convert more leads. Melinda and her team have been an essential part of our success, we view them as long term partners for our business.